Privacy Policy

Information we collect

When you create an account, make a booking, or send an enquiry, we collect:

• Your name, email address and phone number
• Booking details — tour selection, travel dates, number of guests
• Any information you choose to share, such as dietary requirements or emergency contact details
• Basic technical information (like browser type) needed to keep the site working correctly

How we use it

We use your information to:

• Process and manage your bookings and enquiries
• Communicate with you about your tour, including confirmations and updates
• Respond to questions sent through the contact form
• Improve our tours and services based on feedback

We do not sell your personal information to third parties.

Who we share it with

We share information only where necessary to deliver a booking — for example, with a payment processor to handle a transaction, or a guide to prepare for your tour. We don't share your details with third parties for their own marketing purposes.

Cookies & local storage

This site uses your browser's local storage to remember small preferences you set yourself — such as your chosen display currency — so you don't have to reselect them each visit. This stays on your own device and isn't sent to us. Account sign-in uses standard session cookies required for the site to function.

Your rights

Under POPIA, you have the right to:

• Ask what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information, subject to any legal or record-keeping requirements
• Object to how your information is being used

You can update most of your details yourself from your account settings, or contact us to make any of the requests above.

Keeping your data safe

We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access.